Core Values

We fully support the national fire and rescue service core values of:

• service to the community
• valuing all our employees
• valuing diversity in the Service and the community
• valuing improvement.

Spiral culture and values

We have also developed our set of values setting out the attitudes, behaviour and culture which we expect from everyone associated with Spiral Sprinkler & Fire Protection Service.

These culture and values are:

• Aiming for excellence – Constantly seeking ways to improve the things that we do and the way that we do them
• Developing and respecting our people – Valuing our people and constantly developing their diverse range of talents, learning from all that we do
• Delivering our promises – Acting with integrity and taking personal responsibility for making the right thing happen
• Putting customers first – Ensuring that our people and communities are at the heart of all that we do, striving to meet their differing needs and expectations
• Promoting equality and diversity – Embracing diversity and finding ways to improve our services and the safety and prospects for individuals and communities.

Vision

Our vision for South Wales is where there are no deaths, injuries or damage from fires.

Mission

Our mission is to help create safer communities and environments from risks of fire.